CASUAL FIREWEED SALES ASSOCIATES & SHIPPING CLERK JOB DESCRIPTION Reporting to the Store manager, duties of the casual employee will be: – Supporting customers shopping goals and making purchase recommendations – Ensuring customers have a positive experience and are likely to return – Support customers through their purchase – Receiving, pricing, stocking and restocking materials on the shelves – Maintaining inventory records – Recommend, select, and help locate merchandise based on customer needs and desires. – Provide proactive and useful information on the store, NEAT’s philosophy, and available inventory – Proactively clean shelves, counters, and tables & follow all Covid-19 cleaning protocols – Provide customer service for shipping depot; organize parcels, bus tickets, and fulfill paperwork tasks QUALIFICATION: Minimum High School education or experience in a retail, customer service or sales environment. On the job training will be offered. JOB SKILLS AND REQUIREMENTS – Personal Interest in Sustainable Living: bulk purchases, reducing plastic, and supporting local food – Basic Mathematics: You will be handling money and weighing items for customers, the ability to add and subtract quickly is necessary – Customer Service Skills: you will be speaking directly to the customer. Good listening skills, speaking and communicating calmly, effectively and in a friendly manner, and patience will serve you well. – Stamina: The job will require standing for long periods of time and may be required to lift heavy objects. – Flexibility: You might be asked to work nights, weekends and extended hours as needed – Team work: ability to work in a team – Be able to take own initiatives TERMS OF EMPLOYMENT: Hours assigned based on availability TO APPLY Please send resume and cover letter to: fireweed@neat.ca